coco
hair salon
Our Policies
To ensure a seamless and enjoyable experience for all our valued clients, we have established the following policies:
Appointments
- We recommend booking appointments in advance to secure your preferred date and time.
- Late arrivals may result in reduced treatment time to accommodate the next appointment.
Cancellations and Rescheduling
- Kindly provide at least 24 hours' notice for cancellations or rescheduling.
- Failure to cancel within 24 hours may result in a cancellation fee.
- For excessive cancellations, we may request a deposit for future appointments.
Consultations
- We encourage all clients to schedule a consultation before any major service to discuss your goals, preferences, and any concerns.
- Consultations are complimentary and aid in ensuring your expectations are met.
Children and Guests
- To maintain a serene environment, we kindly request that you refrain from bringing children or guests who are not receiving services.
- We strive to offer a relaxing atmosphere for all our clients.
Payments
- We accept major credit cards and cash payments.
- Gratuities are greatly appreciated and can be added to your payment at your discretion.
Service Satisfaction
- We take pride in our work and strive for your satisfaction.
- If you are not entirely satisfied with your service, please let us know within one week, and we will be happy to address any concerns.
Gift Cards
- Gift cards are available for purchase and can be redeemed for services and retail products.
COVID-19 Safety
- We follow all recommended health and safety guidelines to protect both clients and staff.
- If you are feeling unwell or have been exposed to COVID-19, please reschedule your appointment.
By choosing Coco Salon, you agree to abide by these policies, which are designed to ensure a harmonious and enjoyable experience for all.
We appreciate your cooperation and look forward to providing you with exceptional service, luxurious treatments, and a rejuvenating atmosphere.
Should you have any questions or require further information, please feel free to reach out to our friendly staff.
Thank you for choosing Coco Salon
Frequently asked questions
How can I book an appointment?
You can book an appointment by calling us at [Phone Number] or using our online booking system on our website.
How do I know which extension type is best for me?
We recommend scheduling a consultation with our extension specialists who will assess your hair type, desired look, and lifestyle to recommend the most suitable extension type.
Can I walk in without an appointment?
While we recommend booking in advance, walk-ins are welcome based on availability.
Are your extensions made from real hair?
Yes, we offer both human hair extensions and synthetic options. Human hair extensions provide a natural look and feel that can be styled like your own hair.
What safety measures are in place due to COVID-19?
We adhere to strict health and safety protocols, including sanitation, mask-wearing, and social distancing, to ensure a safe environment for our clients and staff.
How long do extensions last
The duration varies based on the extension type and how well you care for them. Generally, tape-in extensions last around 6-8 weeks, while sew-in and fusion extensions can last up to 3-6 months.
What types of hair extensions do you offer?
We offer a variety of extensions including clip-in, tape-in, sew-in, micro link, fusion, nano ring, halo, and more. Our experts can help you choose the best option for your needs.
Can I color or style the extensions?
Human hair extensions can be styled, colored, and treated like your natural hair. However, it's important to consult with our experts before making any changes.
if you have any other questions, please give us a call at 555-123-4567
